Comments on: 6 Reasons Why Companies Tell Customers You're Not The Boss

By: Gesetzliche RenteGesetzliche Rente

Gesetzliche RenteGesetzliche Rente — Mon, 29 Dec 2008 05:07:40 +0000

Of course even if you are the owner of the company or a small business you should respect customers and don’t act like you can control them and you can do what you want.

By: Rose at Natural Health Ezine

Rose at Natural Health Ezine — Fri, 26 Dec 2008 14:41:15 +0000

I agree with these companies. In supermarkets, I often witnessed customers who act and talk like they own the world and that the service crews are their slaves. The poor employees had no choice but to accept the rude treatment and act apologetic. Whenever I see these scenes, I couldn’t help but think that: some people are born and living just to eat; and most people eat to remain alive. If I ever had my own business, I will not have any qualm on pointing out to rude customers that they are not always right–though in a respectful manner. Otherwise, I should not be a businessman.

By: gavelect

gavelect — Thu, 23 Oct 2008 13:41:01 +0000

Hi nice post, Have you heard of the The innovative (and controversial) UK wave hub being built on the Firth has been giving the go ahead - Energy that gets produced underwater and that can’t be seen to the naked eye must be hailed as a great achievement.As long is it does not have a negative impact in the local marine life the more of green and clean energy we can put into the Scottish Power grid is fantastic.

By: Mark

Mark — Sun, 19 Oct 2008 05:03:56 +0000

There’s nothing more short-sighted than the philosophy of “they’re already on the hook”. Companies need to start thinking about the lifetime value of the customer. Their first purchase is the one that costs you the most (advertising, etc.). Subsequent business is where profits are made.

By: Barry Welford

Barry Welford — Wed, 08 Oct 2008 17:39:29 +0000

That’s true, Mia. Of course bosses aren’t always right either, but it’s usually best to treat them with some respect.

By: Mia Ackerman

Mia Ackerman — Wed, 08 Oct 2008 17:33:54 +0000

If by not the boss, you also mean the customers always right. I find that some customers are impossible to please and just need to be cut loose. The impossible customers take too much of my time and energy away from customers that I can satisfy.